Privacy Policy

1. INTRODUCTION

At Firearm Supply, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. firearmsupply.net wants you to be aware of how we collect, use or share information. Our privacy policy indicates how we collect information, what information we store, how long we store it and how it is used.

2. DATA COLLECTED
DATA STORAGE LOCATION
REGISTRATION DATA

If you register on our website, we store any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

This information is used solely to process orders, provide requested service, and provide promotional materials from Firearms Supply unless your prior consent is given. Personal information includes anything that identifies you as an individual, including:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Billing address
  • Credit or debit card number
  • Additional information shared by you via email correspondence, etc**

**This may include optional account information you provide such as: DOB, Gender, etc.

PURCHASE DATA

We collect personal information in a variety of ways including registering for an account on our website, submitting an order, signing up for our email newsletter, submitting a form on our website, requesting service via email, social media platforms, joint marketing partners, public databases and other third parties.

*Please do not send sensitive information via email including credit card/debit card numbers, social security information, etc.

How we use the  personal data we collect

We, and our partners, use personal information for legitimate business purposes such as:

  • To provide the services requested by you: respond to inquiries, complete transactions, provide you related customer service, and any other business procedures necessary to fulfill your requests
  • To send information about our business including changes in policy, marketing and sales emails for items you may have interest in
  • To solicit feedback on our service and products
  • To periodically run giveaways and/or sweepstakes
  • To enhance your personal user experience with Gunbuyer.com
  • To protect against fraudulent activity and potential security breaches
  • To analyze data for improved site performance and services for our customers
  • To gauge interest in our marketing campaigns and make needed adjustment
Who We Share Your Personal Information With

When submitting your personal information on our site, our social media platforms, or any other avenue where information is collected for Firearm Supply that information may be disclosed to third-party service providers who provide services such as payment processing, order fulfillment, web hosting, data analysis, email marketing, customer service and related services that allow us to operate and provide requested services and information we think may be of interest to you.

Your personal information may also be disclosed should we have a legal obligation or to protect ourselves and/or the customer from unlawful activity. This includes enforcement of terms, complying with law enforcement requests, complying with judicial proceedings, court orders, and any other situation where protection of all party’s rights & safety may permit us to do so.

Non-Identifying Information

When you visit Firearmsupply.net we collect information that does not identify you as an individual but helps us to provide high-quality service to all. This includes the use of cookies which collects non-identifiable information about website traffic. This information includes:

  • IP address (this does not identify your specific location merely a city or region)
  • Browser and device information
  • Demographic information
  • Website activity (pages visited, time spent on site, site search keywords, etc)
  • Referral information (where you came to our site from

All of this information is collected for the purpose of conducting site performance evaluations, the quality and relevance of the information displayed, and your overall user experience. If you do not wish to enable cookies, most browsers offer an opt-out to decline the use of cookies. Contact your browser provider for more details.

We analyze this anonymous information using Google Analytics. You have the ability to opt-out of this default service by downloading the Google Analytics opt-out browser.

Visit: https://tools.google.com/dlpage/gaoptout

Links To Other Sites

This Web site contains links to other websites. Please note that when you click on one of these links, you may be leaving the firearmssupply.net site and entering another website. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Social Media Platforms

Please note, when visiting any of our social media pages we are not responsible for the information that these platforms collect on an independent basis. Please read the terms and conditions of use on these channels.

How We Protect & Store Your Personal Information

Protecting our customers’ personal information is extremely important to Firearms Supply. In order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of customer information, we have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure any information we collect online. In addition, to protect your privacy and security, we will also take reasonable steps to verify your identity before granting order access or making data corrections. This may include requests for identification in cases of suspected fraud. This information is not shared and used solely for the purpose of confirming identity to protect against credit card theft.

Our 128 bit secure sockets layer (SSL) software provided by Veri-Sign is the industry standard and is among the best software available today for eCommerce transactions. This software, SSL, encrypts all your personal information including your name, address, credit card numbers and any other information you provide through SSL.

Our external servers and internal computer systems that contain our databases are firewall protected and continually updated daily to prevent intrusions from outsiders.

How Long We Store Your Personal Information

We retain your personal information for as long as is pertinent and we have a business relationship. Information provided by you is kept on our servers until requested otherwise, this includes customer accounts, email addresses, order information, and any other correspondence showing records of services requested and offered. Email lists are purged quarterly to remove inactive users that no longer respond to our marketing campaigns.

Per federal law, we are required to retain all firearm transfer information for any firearm order placed through our site. This includes, name, address, contact information, transferring FFL information, firearm purchased, serial number of firearm, and any other information that may be requested by law enforcement agencies.

Opt-Out

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. By submitting a form on our site, submitting an order or registering for an account, you agree to receive future emails and promotions from firearmsupply.net.

Should you no longer wish to receive our email communications moving forward you may opt-out by clicking the unsubscribe link at the bottom of each of our marketing emails. You may also email us at sales@firearmsupply.net to request removal from our email list.

Please be advised that we may still send emails with regard to orders you place, administrative notices, and other customer service-related messages that are for the purpose of fulfilling your requests.

Personal Information Access

Under the new GDPR guidelines, members of the EU and Switzerland have the right to request their stored personal information to review, update, suppress or delete. For these purposes you may email privacy@firearmsupply.net.

Use of Website by Minors

Due to the nature of our products, anyone under the age of 18 is not permitted to utilize our services. By visiting our site or placing an order you are confirming that you are of legal age to do so. firearmsupply.net is not responsible for the use of our site by those that are under the age of 18.

What Are Cookies?

Cookies are data stored on the end-user’s hard drive with information that relates directly to the end-user’s visit to our web site. Any information placed in the cookie is accessible only to firearmsupply.net and will not be sold or shared with anyone else. We use a cookie to store a unique session identifier, which allows us to maintain shopping cart and web site selections from one-page request to the next and maintain session information from one visit to the next. By setting a cookie on our site, the user would not have to log in more than once, thereby saving time while visiting our site. If a user rejects the cookie, they may still browse our site. However, the user experience will be greatly curtailed. In addition, the user will be unable to log in or make a purchase. Cookies also enable us to track and target the interests of our users to enhance users’ experience and display products that relate directly to individual user preferences.

Updates

Updates may be made to this privacy policy at any time. By using our website and services you are agreeing to the policies that govern this website, including this privacy policy.

COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
Your Feedback is Always Welcome

Should you have any questions regarding the collection, processing or storage of your personal information please do not hesitate to contact us below

3. EMBEDDED CONTENT

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

FACEBOOK

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

CONSENT CHOICE

We provide you with the choice to accept this or not, we prompt consent boxes for all embedded content, and no data is transferred before you consented to it.

The checkboxes below show you all embeds you have consented to so far. You can opt-out any time by un-checking them and clicking the update button.

  • YouTube
  • Facebook
  • Twitter
4. COOKIES

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

NECESSARY COOKIES (ALL SITE VISITORS)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. WHO HAS ACCESS TO YOUR DATA

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

ENVATO PTY LTD

For the purpose of validating and getting your purchase information regarding licenses for the our theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.

TICKSY

Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.

7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. YOUR DATA RIGHTS
GENERAL RIGHTS

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.


You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR RIGHTS

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.

12. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.